Shoretel communicator for windows user guide shoretel 11. At the core of shoretel s ip business phone solution is our signature. A quick note about servers and the latest version of shoretel software shoretel connect. With shoregear voice switches as a platform for growth, productivity rises and customer satisfaction increases as everyone connects with the right people, faster. Personal access comes standard with the shoretel uc system and offers a rich set of features designed for ease of use at the desktop. Shoretel uc server 25 rackmountable server intel celeron j1900 quadcore 4 core 2ghz 4gb installed 500gb hdd windows server 2012 r2 at mikes computer shop servers servers systems. The uc25 is available for use with the mitel mivoice connect system as well as previous versions of. Shoretel s distributed architecture delivers unmatched reliability, scalability and manageability. Shoretel communicator is a powerful unified communications uc application for users. Shoretel conferencing delivers a rapid return on investment through the elimination of expensive audio conferencing and web conferencing services.
Microsoft hyperv gen 1 and 2 on microsoft windows server 2008 r2 and. The actual hq server is currently running server 2008r2. Shoretel is the leading provider of brilliantly simple unified communications uc solutions, including voip pbx and business phone systems, enterprise contact centers, collaboration tools and mobile uc solutions. Introduction this configuration guide describes configuration steps for cox sip trunking to a shoretel unified communications platform ucp pbx. I shutdown the hq server and copied the virtual hard drive to the new hyperv server and recreated the config. The annual maintenance and support agreement for your shoretel unified communications solution includes all software updates and upgrades, advance replacement of any failed shoretel appliance, telephone and remote support. From assistance with specific telephony server choices to staff training sessions to system installation, we take care of the heavy lifting so you can focus on finding growth opportunities. Yes, shoretel servers can be virtualized in either vmware or hyperv. The mitel mivoice connect conferencing and instant messaging planning and installation guide provides planning, installation, and administration information for mitel service appliances. Shoretel communicator for ibm sametime admin guide. Instructions for installing and setting up shoreware servers, which requires iis. The new uc server 25 is currently shipping with microsoft sql 2012 application installed, which is causing port conflicts on ports used by the shoretel mysql configuration database.
At the core of shoretels ip business phone solution is our signature. Refurbished shoretel uc20 unified communications server. There are many options for establishing and maintaining service using the shoretel shoregear 30 series. Most standard functions, such as adding or changing phones, and moving users, can be done by anyone with basic it knowledge and skills. Software release notice build notes comcast business. The seller is nps and is located in salt lake city utah. Make sure you have internet connectivity before beginning the installation process then point your. Ergonomic design optimized for comfort, sound and usability. Once connected to the server, shoreware agent toolbar opens. Are you still using an analog telephone system in your office. Support for software updates and bug fixes will no longer be provided after that date. I think it gets used internally by the shoretel server software to identify com processes or whatever.
Find out if specific legacy call control platforms, phones, accessories and more from shoretel have been renamed, replaced or discontinued. Server backup server browserbased administration softphone ip phones vpn phones dect phone. Page 2 shoretel advanced applications atalog overview shoretel offers a portfolio of software applications that deliver on the promise of unified communications uc by increasing return on investment of both the shoretel uc system and a customers existing business applications. Thats the situation with shoretel on premise uc solutions. You may go back at a later time and customize these options. Audiocodes mediant osn server 512m80g kit nortel meridian ntv601aan mps100 media processing server digi international cm 48 rj45 48port console server valcom vip204b ip sip based paging server. In september 2017, mitel completed the acquisition of shoretel. We are committed to offering resellers unparalleled quality. Brightmetrics ecc ccir instructions for configurationv2.
As your communications technology partner, shoretel dealer provides these services directly to you. The item shoretel uc server 20 directory server, 500gb, 4. Is it costing an arm and a leg to maintain your system. Find shoretel uc server 20 specifications and pricing. The shoreware account shows up in server 2008 login screen right. Transferring calls, conferencing, placing on hold, listening to voicemail, can all be done via the software. Vpn concentrator is the connect edge gateway, this can only be installed on a. Click next and install the software, once its done click finish.
Parallel installation of shoretel communicator for sametime and shoretel csta server 20. The software release notice provides essential, current information to ensure a successful. Shoretel connect is the latest software platform for ip telephony and unified communications. Table of contents 8 planning and installation guide shoretel 14. Shoretel small business edition sbe was created to help empower small business owners with productivityboosting uc applications, while delivering exceptional ease of management and low total cost of ownership. Mitel is a global leader in providing the kind of sophisticated, custom communications network that addresses the unique needs of major league baseball and our 30 clubs. This article contains links to documentation for the uc25. The true value is in the shoretel communicator software that is installed on the users computers. Shoretel offers single uc client trend for cloud, on. The shoretel uc system was designed from the ground up to enable organizations to embrace a true enterpriseclass uc strategy that is affordable and easy to manage especially across multiple sites. Cox sip trunking is a scalable and efficient ip trunking. Our industryleading inventory reflects the products and services our customers need most. Mitel business phone systems, voip, collaboration tools.
The uc 30 is available for use with mitel mivoice connect. Cisco unified communications systems,the tolly group, october 2008. Installing shoretel communicator for sametime on the server. Shortel 6001202 uc server 20 with microsoft windows. Shoretel offers single uc client trend for cloud, onpremises software. Switching to a voip phone system can save you money and may be easier to. Installing shoretel communicator page 5 uncheck read my contacts on start. The connect desktop client requires a free license to be installed on each.
Shoretel is well suited in companies ranging from small to large and in most industries. We specialize in shoretel installation and service including premise, cloud, contact center, conferencing and mobility products. Shoretel director doesnt launch after installation on the new uc server 25. If you use the v1 client, new communicator features that are made available in the versions greater than the client version being used may not be available for your endusers. While everyone on the shoretel system uses the same shoretel communicator, different types of users will have access to different feature capabilities based on their access level. Unified communications systems evaluation of power consumption vs. How to install shoreware distributed server software for. Uca lync addon for shoretel software installation youtube. Sbe 100 uc server 20 and windows 2008 r2 embedded os. If shoretel communicator is not installed, contact your system administrator for the url of the shoretel communicator installation page. Each phone is preconfigured for quick and easy installation with the shoretel unified communications uc system and offers all the advanced features, high performance and quality required in todays constantly connected workplace. For the best voip phone system, choose our shoretel phones. How to download the shoretel communicator software. Open the shoretel communicator by clicking on the icon on your desktop.
Whats more, with the ability to share documents and applications, it helps to reduce the need for. Software build notice shoretel connect onsite version 21. First letter of your first name capitalized and your last name, first. Shoretel ntegrated applications atalog for partners nly page 2 overview shoretel offers a portfolio of software applications that deliver on the promise of unified communications uc and help increase the return on investment from both the shoretel uc system and the customers existing business applications. Safe installation, warranty, quick installation guide. Shoretel premises platform overview shoretel premises. Shoretel enterprise contact center shoretel contact center 8 installing and implementing chat 12 the web. Part one examined the evolution of uc in the cloud, and part two discussed the business case for ucaas. This article contains links to documentation for the uc 30. This shoretel connect cloud product overview is part of a series on unified communications as a service, or ucaas.
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